About Amazon

Our mission is to be Earth’s most customer-centric company. Because of our mission, the customer is at the heart of everything we do. We are guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.
Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle
Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo,
and Alexa are some of the products and services pioneered by

Amazon’s Benefits for the Community

Amazon has created more U.S. jobs in the last decade than any other company. These are jobs that pay at least $15 per hour,
than double the federal minimum wage. We also invest in
employees’ success—spending over $700 million to provide
free skills training to employees and helping them further their
careers in tech and in-demand roles such as cloud computing.

Our work also includes providing children and young adults from underrepresented and underserved communities access
to computer science and STEM education through Amazon
Future Engineer. We address immediate needs—such as
reducing family hunger and homelessness and serving
communities in need following natural disasters. We also make
it easy for customers to support their favorite charity through
AmazonSmile. We are committed to and invested in
sustainability because it’s a win all around—it’s good for the
planet, for business, for our customers, and for our

Diversity and Inclusion

We are a company of builders who bring varying backgrounds,
ideas, and points of view to inventing on behalf of our
customers. Our diverse perspectives come from many sources
including gender, race, age, national origin, sexual orientation,
culture, education, and professional and life experience. We are
committed to diversity and inclusion and always look for ways
to scale our impact as we grow.

Our Day One Philosophy

Although our business has evolved over the years, one constant
is customers’ desire for lower prices, better selection, and
convenient services. Today, Amazon shoppers can find what
they’re looking for online and in person. From delivering fresh
produce to their doorstep to creating and distributing movies,
music, and more, we are always finding new ways to delight
our customers.


Terri Broussard Williams, Senior Manager, Public Policy 

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